Terms & Conditions


If you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur within your account or with your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or likely to be, used in an unauthorized manner.

Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the “My Account” area of the website.



We welcome your comments regarding the website. Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasion of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of our contain software viruses. Political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or content, but does not regularly review posted content. Any submissions sent to Alpha Airsoft shall be and remain the exclusive property of Alpha Airsoft. Your submissions of any such comments shall constitute an assignment to Alpha Airsoft of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Alpha Airsoft will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not to send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials.


Defamation Claim

Since we list thousands of products for sale on the website and host reviews submitted by customers, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. If you believe that any content or advised sale on the website contains a defamatory statement, please notify us immediately. Once we noticed that case, we will make all reasonable endeavors to remove the defamatory content within a reasonable time.



Please review our Privacy Policy, which also govern your visits to Alpha Airsoft, to understand our practices.



In order to maintain website reliability and integrity, maintenance works may need to take place regularly. Such works may affect your usage, and may interrupt your access to the website. We will do our best to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Your access to the website also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services.



All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Alpha Airsoft or its content suppliers. Any copying, reproduction or adaption of such copyright works for commercial purposes is strictly prohibited unless prior written authorization is obtained from Alpha Airsoft.



Alpha Airsoft logo, and other marks indicated on our website, are trademarks or registered trademarks of Alpha Airsoft (HK). Graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Alpha Airsoft (HK). Trademarks and trade dress of Alpha Airsoft may not be used in connection with any product or service that is not Alpha Airsoft, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Alpha Airsoft.



When you place an order to purchase a product from us, we will send you an email confirming receipt of your order and containing your order details. Your order represents the purchase of a product which is accepted by us when we send email confirmation of a dispatched product. That acceptance will be complete at the time we send the dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email do not form part of that order.



When ordering products from us, overseas deliveries may be subject to import duties and taxes, which are levied once the packages reaches the specified destination. Any additional charges for customs clearance must be brone by you, unless otherwise stated in the order confirmation. It is accpeted by you that Alpha Airsoft has no control over additional charges in relation to customs clearance. Alpha Airsoft recommends that you check with your local customs officials or post office for more information regarding taxes / duties that may be applicable to your online order.



Please do not return the item(s) to us without our prior consent. Unauthorized returns may be refused or disregarded. Please note that Alpha Airsoft will not refund or replace items if the damage is caused by one or more of the following:

  • Inappropriate use of item
  • Disassembly and / or modification of the item

Alpha Airsoft will not provide warranty service if any of the following apply:

  • Product is not 100% in new condition (internal and external)
  • Product has been disassembled or modified by users

Alpha Airsoft will not refund or accept products that are returned more than 3 days after delivery. Alpha Airsoft will only pay for the return shipping costs if the return as a result of a mistake made by us.

Alpha Airsoft (HK) reserves the right to determine the proper course of action in all circumstances.


Risk of Loss

All items purchased from us are made pursuant contract. This means that the risk if loss and title for such items pass to you upon our delivery to the carrier.


Product Description

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by us itself is not as described, please notify us immediately for correction.



We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.


Pricing & Availability

Except where noted otherwise, the listed price displayed for products in our website represents the full retail price listed on the product itself. The price for the goods quotes on the website shall be exclusive of all costs of carriage and insurance and applicable import tax or VAT and duty which the buyer shall pay in addition. Shipping costs and other potential charges are calculated at checkout or manual quotation.

We list availability information for products sold by us on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. As we process your order, we will inform you be email if any products you order turn out to be unavailable.



Any dates specified by Alpha Airsoft for delivery of the goods are intended to be an estimate only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time. Alpha Airsoft shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods.


Risk & Ownership

Risk in the goods should pass to the buyer upon delivery. Ownership of the goods shall not be passed to the buyer until Alpha Airsoft has received full, cleared funds of the sum due to Alpha Airsoft for purchased goods, and all other sums which are or may become due to Alpha Airsoft from the buyer on any account.



Alpha Airsoft reserves the right to terminate membership of anyone due to whatever reasons. We are not responsible or liable for any damages including loss of data as a result of termination of membership.



The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Alpha Airsoft (HK) shall not be responsible for any detrimental reliance you replace on this website or its content.



Should you have any questions about our policy, please contact [email protected]